If you're calling from abroad or would prefer not to use the 0345 number, you can call us on +44 (0) 113 279 8302. If halifax.co.uk is down for us too there is nothing you can do except waiting. +44 (0) 113 279 8302. Call us. Customers struggling to access banking services and call … When Halifax online banking is down or the website is not working this is the page to visit to record those problems. Both Lloyds Bank and Halifax say that the problems have now been fixed and that service is back up and running. We would like to show you a description here but the site won’t allow us. No problems at Halifax Halifax offers current accounts, savings, investments, loans, credit cards and other financial products. Clients can access their Halifax accounts through online banking and mobile banking apps. Lloyds and Halifax customers have reported problems accessing online and mobile banking. To protect you and our colleagues, we’ve put social distancing measures in place in our branches so you can bank with us safely. Calling from abroad? Probably the server is overloaded, down or unreachable because of a network problem, outage or … If you're still having problems, please call our Online Banking helpdesk on 0345 602 0000. Halifax is a division of Lloyds Bank. When you visit, we may ask you to wait outside if it’s busy and things may take a little more time to complete, but we’ll help you as quickly as we can, so please bear with us. Still need help? If you still need to speak to someone about a problem with Online Banking, you can call our helpdesk. You can call the Online Banking helpdesk on 0345 602 0000.