Ombudsman Programs synonyms, Ombudsman Programs pronunciation, Ombudsman Programs translation, English dictionary definition of Ombudsman Programs. LTCOPs address a variety of complaints regarding the quality of life and care of individuals living in long-term care facilities. Definition of ombudsman 1 : a government official (as in Sweden or New Zealand) appointed to receive and investigate complaints made by individuals against abuses or capricious acts of public officials The town's ombudsman said he would look into charges of corruption. a government official who hears and investigates complaints by private citizens against other officials or government agencies. The Long-Term Care Ombudsman program (LTCOP) advocates for residents of nursing homes, board and care homes, and assisted living facilities. To locate the Ombudsman , call 1-800-677-1116 or visit eldercare.gov. Learn more. One of the strategic values of an ombudsman program is to provide an early warning system for the franchisor without any identification of specific individuals. ombudsman definition: 1. someone who works for a government or large organization and deals with the complaints made…. The IFA Franchise Ombudsman program is an innovative process that can bring people and groups together and produce constructive dialogue. Program representatives also provide information about how to find a facility and what to do to get quality care. Learn more. Cambridge Dictionary +Plus n. 1. a person who investigates and attempts to resolve complaints and problems, as between employees and an employer or between students and a university. Ombudsman: An individual who investigates complaints against a nursing home or senior resident facility. ombudsman - a government appointee who investigates complaints by private persons against the government