Complete the sections on your forms as follows: Claimant information: Complete this section in full. Fortunately, the Manulife Trip Cancellation plan provides coverage for many unforeseen instances. MEDICAL INSURANCE CLAIM FORM FOR VISITORS TO CANADA Case No. The Manufacturers Life Insurance Company Page 1 of 2 GL3608E (11/2002) Group Benefits Extended Health Care Claim To be completed by the plan member unless otherwise indicated. Learn more about submitting claims 25,000 more delivery riders to receive free insurance coverage from Manulife Philippines amid COVID-19 pandemic Manulife Philippines provides COVID-19 support to customers Manulife Philippines provides free insurance coverage to delivery riders during community quarantine If you wish to top up an existing Manulife Travel Insurance policy, please contact Customer Service at 1 800 565-2338.

Questions about: claims administration of your plan changes to address etc..

• Manulife Financial will co-ordinate claim assessments on your behalf when you have individual travel health insurance coverage .

If your form is complete and accurate, you will generally receive payment within six business days. Our health and dental plans that offer guaranteed acceptance, including the Flexcare ® ComboPlus TM Starter Plan and all four FollowMe TM plans for people whose group benefits are ending, cover eligible pre-existing conditions and eligible current medications. : MLVTC012016E Send the completed claim form to: Active Care Management P.O. Mail documents and completed forms to Manulife; Change your beneficiaries.

You can save money with a higher deductible on our Single-Trip Emergency Medical Plan and Multi-Trip Emergency Medical Plan (these deductibles apply only to emergency medical coverage): $500 deductible – save 10%; $1,000 deductible – save 15% Mail documents to Manulife. To file a claim for a plan purchased PRIOR to November 15, 2019, please contact the Claims Department at 1-844-228-3678 or 1-860-528-7663 …

Go to Top Eligibility and Rate Qualification To be eligible for insurance under the Manulife Travel Insurance Policy, you must be a resident of Canada and covered under a provincial health insurance plan.

Keep your health and dental insurance costs in check by buying only what you want. 1. To file a claim for a plan purchased on or after November 15, 2019, please contact the Claims Department at 1-877-539-6442 (toll-free), 1-727-450-8795 (direct dial), or by email at travelteam@cbpinsure.com as soon as reasonably possible. : MLVTC012016E Send the completed claim form to: Active Care Management P.O. Dental benefit claim form – must be completed by your dentist or dental specialist. Please retain copies for your files as original receipts will not be returned. Individual insurance claims procedure At Manulife, we provide a fast and simple individual insurance claims process along with the proper safeguards to meet your urgent needs, so you can enjoy outstanding protection as well as peace of mind. Box 1237 Station A Windsor Ontario N9A 6P8 General Claim Inquiries: 1-877-251-5108 Info@Active-care.ca www.Active-Care.ca SUBMITTING YOUR CLAIM Prefer to speak with us? Life and Health Insurance Plans are underwritten by The Manufacturers Life Insurance Company.

Learn about insurance with frequently asked questions and answers from Manulife and review the glossary where we explain common insurance terms.